Call Blocking

Call Blocking

Info
Scope
How to block incoming calls from specific phone numbers.
Alert
Requirements
  1. Manager Portal Access
    1. Basic Users - Can block numbers to their extension
    2. Office Managers - Can block numbers account wide
Quote
Note
The Manager Portal will NOT populate more than 500 numbers in a blocked number list. Blocked numbers beyond 500 will still be enforced.

Caller Blocking

Alert
Caller Blocking done as an Office Manager will apply account wide. Caller Blocking done as a User will apply only to their extension.
  1. Log in to the Manager Portal
  2. Select Call History tab

Manually Enter Numbers to Block

  1. Click the Blocked Numbers button
  2. Enter the numbers to be blocked

Block From Call History

  1. Locate the number to block in the Call History
  2. Click the Block Number icon
    1. The icon will turn red to indicate the number is blocked.
    2. Click the Block Number icon again to unblock the number




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